Yes, we require a minimum order spend of R300

For the time being, collection is preferred, but where absolutely necessary delivery can be arranged.

This will be assessed on a case by case basis depending on location and time of delivery.

Goods may be kept without additional charge for three days, to allow for set up and break down before and after the event.
For multiday events an additional fee per day will be charged.

Goods should be returned before 12:00 on the day of return.
If goods are late and no prior agreement is in place a late penalty fee will be charged or the refundable deposit withheld.

Only the person that signed the contract with us will be able to collect or take receipt of the goods.
We will go through the goods with you to make sure you are happy with the items and expect you to sign a delivery/collection note.

Only the person that signed the contract with us will be able to return the goods.
We will go through the goods with you to make sure that the goods are in good order and expect you to sign a return slip.

All food-bearing items (e.g. crockery, glasses, chafing dishes, etc.) should be free of debris (food/liquid) before being returned.
We may charge a cleaning fee / withhold the refundable/breakage deposit if this is not the case.

We do offer a late night collection option at an additional 20% of the total hiring fee.
We unfortunately do not offer late night deliveries.

We work on a first come first serve basis. Please ensure that the final order is received at least 2 weeks before the date required.
A 40% deposit is required to secure the booking, the remainder is required 5 days before delivery or collection.

Once the booking has been confirmed and the 40% deposit received, we allow for changes to the order up to 3 days prior to the delivery or collection date.

Should we not have an item you require, we will so our best to source it for you. These items do unfortunately come at an additional price, which will be confirmed on your quotation.

In the event that you require additional items after delivery or collection, kindly contact us, an we will do our best to accommodate you.

Please understand that this may not always be possible and may come at additional charge, which will be payable before delivery or collection.

EFT is the preferred method of payment.

The refundable/breakage deposit will be returned to you within 4-6 working days after your event.
We will let you know should you not be eligible to receive the refundable/breakage deposit.

Please refer to our T's and C's.

We unfortunately have to replace or repair broken or damaged items.

Should the total sum of the replacement or repair be less than or equal to the refundable/breakage deposit you will be invoiced for the amount.

Should the replacement or repair of the item exceed the refundable or breakage deposit you will be chaged an additional fee.

The terms and conditions of the rental agreement should be accepted upon confirmation of your order.
Please refer to our T's and C's here.